Shipping policy

Shipping Policy – Averó

Last Updated: [26-1-2026]

At Averó, all orders are fulfilled through our international shipping partners. Please review the details below before placing your order.

Order Processing

All orders are processed and tracking numbers are issued within 1–3 business days. Once your order is handed to the carrier, you will receive tracking information via email.

Shipping Rates

  • Standard shipping is free on all orders.

  • Priority shipping and shipping insurance options are available at checkout for an additional fee.

Delivery Times

Estimated delivery times are as follows:

  • Standard shipping: 7–14 business days

  • Priority shipping: 5–9 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Tracking

Customers receive automated tracking links via email as soon as the package is handed over to the shipping carrier. Tracking updates may take some time to appear after dispatch.

Damaged Goods

If your item arrives damaged, you must submit a claim within 48 hours of delivery.
Please provide clear photographic evidence of the damaged item and packaging for review.

Address Responsibility

Customers are responsible for ensuring that shipping details provided at checkout are accurate and complete.
Averó is not liable for non-delivery resulting from incorrect or incomplete shipping addresses.